These terms and conditions govern the use of the services offered on our travel agency Athlos website, owned by EGRUPA VIAJES PARA GRUPOS SL., with address at C/ Badajoz 32, 08005, Barcelona, Barcelona, CIF B16880825, registered in the Mercantile Registry of Barcelona.
By accessing, browsing, and using our website and/or making a reservation, you (hereinafter, the User) acknowledge having read, understood, and agreed to the terms and conditions set out below (including the privacy policy).
1. Validity of the Terms - These Terms and Conditions apply to all interactions and reservations made through our website from the date of publication onwards, as well as to all future updates that may be implemented.
2. Acceptance of Terms - By using Athlos services, the User declares that: They are of legal age and have the legal capacity to enter into contracts. They have read and unreservedly accept these Terms and Conditions.
3. Modifications of Terms - Athlos reserves the right to modify these Terms and Conditions at any time. Modifications will take effect immediately after being published on the website. It is the User's responsibility to regularly review updates to these terms.
4. Description of the Service - Athlos provides an intermediation service for travel booking, including, but not limited to, booking hotels, flights, cruises, and car rentals. All services are subject to availability and to the conditions imposed by service providers.
5. Prices and Payments - The prices of the services will be clearly detailed on the website. Athlos reserves the right to modify these prices without prior notice. Payments will be made through secure methods specified on the website and must comply with the indicated deadlines to ensure the reservation.
6. Cancellation and Refund Policy - Reservation cancellations may be subject to penalties depending on the specific conditions of each service provider. Athlos will specify the applicable cancellation conditions before confirming the reservation. Refunds will be processed according to these conditions and may include deductions for services already rendered or administrative fees.
7. Responsibility - Athlos acts as an intermediary between the User and the service providers. It is not responsible for breaches or failures in the final service provided by third parties, although we commit to offering assistance to resolve any issues that may arise.
8. Intellectual Property Rights - All website content, including texts, graphics, logos, icons, images, and software, is the property of Athlos or its providers and is protected by intellectual property laws. Reproduction, modification, distribution, or use without Athlos's express written permission is prohibited.
9. Privacy and Data Protection - Athlos is committed to protecting the privacy and personal data of its users in accordance with current legislation. Details on how we collect, process, and store personal data are specified in our Privacy Policy.
10. Force Majeure - Athlos will not be held responsible for failure to fulfill its obligations when such failure is due to events of force majeure, including but not limited to natural disasters, strikes, acts of terrorism, wars, technical problems, or any other event beyond our reasonable control.
11. Applicable Law and Jurisdiction - These Terms and Conditions are governed by Spanish law. Any dispute related to these terms will be submitted to the courts and tribunals of Barcelona, Spain.
12. Contact - For any questions or complaints related to these Terms and Conditions, please contact Athlos through the contact form available on our website or by postal mail at the address indicated at the beginning of this document.